The terms on which you may use this website and the AOcean customer portal.
By accessing this website or the customer portal, you agree to these Terms of Use. If you do not agree, please do not use them. These terms are between you and AOcean Global Logistics (S) Pte. Ltd. (UEN 202227349Z).
Content on this website is provided for general information. Nothing on it constitutes an offer capable of acceptance, a binding quotation, or professional advice. Freight rates, schedules, transit times and surcharges shown anywhere on this website or in the portal are indicative, subject to availability, carrier confirmation and change without notice.
All services we provide are subject to our Standard Trading Conditions, which contain important limitations of liability, time bars for claims and other terms. They are incorporated into every quotation, booking and contract of carriage or service we perform. In the event of conflict, the Standard Trading Conditions and the terms of a signed quotation prevail over this website’s content.
Our shipping guides, reference tables and calculators (including CBM, container and Incoterm tools) are provided for general guidance only. Results are estimates derived from the figures you enter and common industry practice; they are not quotations, bookings, customs advice or legal advice. Always verify commercial decisions against a formal quotation from us and, where applicable, professional advice.
Our tracking page directs you to carriers’ own tracking services. We do not control third-party websites or the accuracy, timeliness or availability of information they provide, and accept no responsibility for them.
Where we publish summaries of third-party news, those summaries are generated automatically from public sources, are attributed and linked to their originals, and may contain errors or omissions. They are not advice. Verify against the original source before acting. Copyright in source material remains with its owners.
This website, its design, text, graphics, logo and original content are owned by AOcean or its licensors and protected by intellectual property laws. You may view and print pages for your own business use. You may not copy, scrape, republish, or use our content or marks for commercial purposes without our written permission.
You must not use this website or portal unlawfully; attempt to gain unauthorised access; probe, scan or test the vulnerability of our systems; introduce malicious code; scrape or harvest data by automated means; or interfere with the availability of the service to others.
This website is provided “as is” and “as available”. To the maximum extent permitted by law, we exclude all warranties, express or implied, as to its accuracy, completeness or availability, and we are not liable for any indirect, special or consequential loss, or loss of profit, revenue, business, contracts or anticipated savings arising from use of this website. Liability for services performed is governed by our Standard Trading Conditions. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including for death or personal injury caused by negligence, or for fraud.
Our handling of personal data is described in the Privacy Policy, which forms part of these terms.
We may amend these terms from time to time by publishing the updated version on this page. Continued use after publication constitutes acceptance.
These terms are governed by the laws of the Republic of Singapore. The courts of Singapore have exclusive jurisdiction over any dispute arising from or in connection with them.
AOcean Global Logistics (S) Pte. Ltd.
60 Kaki Bukit Place, Lobby A, #06-18, Eunos Techpark, Singapore 415979
+65 6911 1899 · sales@aoceangl.com.sg